FAQ Viber
FAQ Viber
FAQ SMS
FAQ Viber
How much does it cost per Viber message?Prices in each country are different. The minimum charge is 100-150 euros (excluding VAT) in each country.
What is the maximum length of a Viber message?You can use Viber to send messages of up to 1000 characters.
What kind of content can I send via Viber messages?Viber provides some features you can use with SMS: emojis, images, action buttons. Transactional messages using Viber can consist of text messages only. Advertising messages, on the other hand, can include several features.
Can I automatically send transaction messages through Viber?Yes, sure. Transactional messages are the main feature of Viber messages and are plain text with no media or promotions.
FAQ SMS
How many contacts can I send at a time?You can send up to 100,000 contacts at a time. all you need to do is input or import contacts first.
Why can't the recipient reply to an SMS sent with an alphanumerical sender ID?Sender ID is the name / number that appears on the recipient's phone when you receive an SMS. In some supported countries, you can register and use alphanumerical senders at no additional cost. Unfortunately, some of these supported countries only support transactional messages and require Sender ID pre-registration. This process only runs if the sender ID is set to a mobile phone number, so replies will be sent to that unique number.
Can I send photos and videos via Yootelco?You cannot include images or videos in your SMS messages. You can use Viber Business Messaging or RCS to enable the transfer of photos.
Is there a minimum daily or monthly quota for sending SMS?There is no minimum quota. Users pay for each message.
Do you offer global SMS coverage?Yes, we provide global SMS coverage and make the service available worldwide. We are best known in the world for A2P messaging. We offer pay-as-you-go options that facilitate integration with us without any special obligations.To find out the price in your SMS destination country, check the following: link here
How much does SMS cost?SMS prices vary by destination country: For prices please contact us.
SMS prices vary by destination countryThe approximate delivery rate is 98.7%. The problem with failed SMS messages is primarily on the part of the carrier or recipient. On our side, we are careful not to detect the error and send it to the network. The dashboard will notify you of the error. If the recipient number is incorrect, exclude it. However, if the recipient number passes the system check, I'm not sure if it's really valid. Therefore, the system sends the number to the network for distribution. Therefore, you will be charged for the message being sent to the network for delivery... If the message cannot be delivered, try sending the message again for free. Some of the most common reasons messages do not reach recipients are:
There is no signal on the phone
The phone is off
Recipient has an account problem
Recipient's inbox is full
Recipient number is roaming
Mobile operators block SMS
Delivery is prohibited due to regional restrictions
Recipient number may be on the silent list
Carrier has technical problems
How many SMS messages can I send per second? Is there a limit?Our Platform is by design very flexible and adaptable, therefore the software is able to increase the limit depending on the quantity requested. With bulk SMS, you can send 100,000 and more messages at once, however should you wish to use other types of messages, you can contact our support team with your enquiry
What is the maximum length of one SMS message?The most period of a unmarried textual content message is a hundred and sixty characters in case you use the usual GSM 03.38 individual set.
Can I send an SMS with attachments or embedded links?Currently, we do now no longer guide attachments, Emojis or GIFs on SMS messages. However, you may embed links. When you insert a legitimate URL withinside the message body, the machine will routinely convert it to a tappable link. To get hold of updates at the additions of this new functionality, you may offer us together along with your e mail cope with to get hold of notifications.
